Code of Conduct

1. Our Understanding of Responsible Action

At Tranquillo, we stand for fair trade, sustainable production, and respectful Cooperation with people, animals, and nature. This Code of Conduct provides our shared framework for responsible business practices.

It applies to all employees, partners, suppliers and companies throughout our supply chain.

We are guided by internationally recognized standards such as the core labor standards of the International Labour Organization (ILO), the Universal Declaration of Human Rights, as well as other relevant conventions and guidelines.

2. Human rights, Working conditions & fair wages

2.1 Freedom of Employment

We strictly reject forced labor, debt bondage, or any form of involuntary work. All
employment relationships must be entered into voluntarily and can be terminated
freely (ILO 29 & 105).

2.2 No Child Labor

The minimum age for employment is 15 years or the higher age defined by
compulsory education laws. Young workers must not be exposed to hazardous
work (ILO 138 & 182).

2.3 Equal Opportunities & Diversity

Discrimination based on gender, origin, religion, disability, age, sexual orientation, or identity is not tolerated (ILO 100 & 111). We welcome and value diversity.

2.4 Freedom of Association & Collective Bargaining

Employees have the right to form and join trade unions and to engage in collective bargaining (ILO 87 & 98).

2.5 Living Wages

Wages must exceed legal minimum standards and provide for a decent standard of living (ILO 26 & 131).

2.6 Working Hours & Rest

The regular working week must not exceed 48 hours, and including overtime, no more than 60 hours. At least one day off per week is mandatory (ILO 1 & 14).

2.7 Health & Safety

Work must be safe and healthy. Our partners take preventive measures against accidents, provide clean sanitation facilities, drinking water, and safe
accommodation (ILO 155).

2.8 Transparent Employment Relationships

Employment relationships must be documented in writing and comply with legal requirements. Circumvention of social standards is not permitted.

3. Environmental responsibility

We pay attention to environmental protection, resource conservation, and recycling in materials, production, and transport. As a GOTS-certified company, we use exclusively cotton from certified organic farming.

For our home products as well, our partners rely on tested, resource-efficient raw materials and refrain from using harmful chemicals.
We are aware that environmental responsibility does not end with the choice of materials. That's why we are also working on energy consumption, transportation routes, packaging solutions, and the handling of returns, even though we haven't reached our goals everywhere yet.

4. Animal Welfare

Our partners are required to ensure the Five Freedoms of animal welfare, including freedom from hunger, suffering, and stress, as well as the ability to express natural behavior. Mulesing or any other practices harmful to animal welfare are strictly prohibited. We rely on credible animal welfare certifications such as the Responsible Animal Fiber covering Responsible Aplaca Standard (RAS), Responsible Wool Standard (RWS), Responsible Mohair Standard (RMS).

5. Integrity & Fair Competition

Corruption, bribery, or undue advantage have no place at Tranquillo. We expect transparent, fair, and legally compliant business relationships. The handling of gifts, donations, or sponsorships must be appropriate, documented, and free from any form of dependency.

6. Supply Chain & Social Responsibility

Together with our partners, we strive to identify, prevent, and, where necessary, remedy human rights risks. Special protection is afforded to vulnerable groups such as women, children, migrants, and minorities.

Our suppliers have agreed to our Code of Conduct, actively implement it, and are committed to passing it on throughout their own supply chains.

7. Communication & Grievance Mechanisms

Our requirements must be accessible to all stakeholders in a clear and understandable way. Equally important are effective grievance systems;
anonymous, safe, and transparent. Together with our partners, we create space for feedback, enabling us to address grievances and learn from them.

8. Implementation & Continuous Improvement

Our management is responsible for the implementation of this Code of Conduct. We rely on audits, transparency, and regular review. In cases of violations, we seek constructive solutions. However, in the event of severe or repeated noncompliance, we reserve the right to terminate the cooperation.

The Code of Conduct is binding for all employees and suppliers of Tranquillo and forms the basis of our collaboration.